Workflow Automation App
Built and deployed a mobile application that automated cigarette-count reporting and reduced manual data entry by approximately 60%.
- IT Support
- Customer Service
Multi-Disciplinary Technical Professional
Technical Skill Across Systems, Equipment, and Service
Joshua D. Crubaugh brings structured troubleshooting to IT support, hands-on maintenance and repair, and customer-facing work.
Start Here
Choose the Path That Fits Your Role
Each profile highlights the most relevant experience, skills, projects, and downloadable resume for that kind of work.
IT and Technical Support
Hands-on support across users, endpoints, infrastructure, and day-to-day technical operations, grounded in structured diagnosis and clear documentation.
- Systems and Endpoints
- Networking and Infrastructure
- Support Operations
- Troubleshooting and Automation
Mechanical and Facilities
Practical facilities, apartment, renovation, and mechanical work focused on finding the cause, completing a durable repair, and checking safe operation.
- Facilities and Property Maintenance
- Renovation and Finish Work
- Building Systems
- Mechanical Diagnostics and Tools
Customer Service
More than seven years of customer-facing experience across retail, remote technical support, warranty service, and team-lead settings.
- Customer Support
- Technical and Warranty Service
- Daily Operations
Verified Strengths
One Troubleshooting Mindset
A practical approach that transfers across technology, equipment, facilities, and customer support.
- A.S. in Information Technology with a 3.78 GPA, Dean's List recognition, and Phi Theta Kappa membership
- Root-cause troubleshooting across computer, network, electronic, mechanical, equipment, and property systems
- Remote, telephone, and in-person support backed by clear case and corrective-action documentation
- Applied process improvement through a deployed workflow-automation application
Selected Work
Projects With Practical Outcomes
Examples of building, testing, and improving real workflows and repair solutions.
CAD and 3D-Printed Repair Components
Designed and produced custom mechanical components for repair and reinforcement, using measurement, CAD modeling, fit validation, and iterative problem solving.
- IT Support
- Mechanical and Facilities
Education and Credentials
Technical Foundation. Professional Discipline.
Education, certification, and safety training that support the work shown across this portfolio.
- EducationAssociate of Science in Information Technology
- Keiser University, Melbourne, Florida — GPA 3.78; Dean's List; Phi Theta Kappa National Honor Society
- CertificationCompTIA Healthcare IT Technician (HIT)
- Technical certification
- CertificationProject Management Professional (PMP®)
- PMP No. 736828 — original grant February 2, 2025; expiration February 2, 2029
- CertificationOSHA and CPR
- Safety and CPR certifications
- TrainingDiagnostic and Therapeutic Radiation Administration
- Dr. Philips Hospital, 2012
Resume Library
Start Broad or Choose a Specialty
Every download is a public-safe PDF prepared for employers and recruiters. The universal resume provides the fullest overview; three focused versions align with the career paths above.
Compare All Four ResumesPublic-Safe PDF
Universal Resume
Best for roles that value a broad combination of technical support, maintenance, repair, and customer service.
Connect
Have a Role That Matches?
Contact Joshua directly to discuss the position, required skills, and next steps.